Returns & Exchanges

At Chatsworth Shop, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for most items in their original condition.

1

Initiate Your Request

Log into your account or use our guest returns portal to select the items you wish to return and receive a return authorization number.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the return authorization slip is included inside the box.

3

Ship the Items

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing